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User manager campaign showing 'No data available in table'

shivmano
Regular Contributor II
Regular Contributor II

‎06/21/2023 02:37 AM

Hi Team,

It is observed that whenever multiple user manager campaigns are being triggered together, some of the campaigns are not showing the entitlements to be certified inside the certification. Please see below the screen shot showing 'No data available in table' even though there are 2 entitlements to be certified. 

 

shivmano_1-1687339986669.png

Below is my campaign config. Has anyone else seen this issue? Please can you let me know if this is a bug or if I am missing anything? 

shivmano_2-1687340052733.pngshivmano_3-1687340085182.pngshivmano_4-1687340098730.pngshivmano_5-1687340109442.png

Thank you

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2 REPLIES 2

dgandhi
All-Star
All-Star

‎06/21/2023 08:01 AM

This seems to be elastic service issue. Is the elastic server up and running?

 

Thanks,
Devang Gandhi
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shivmano
Regular Contributor II
Regular Contributor II

‎06/22/2023 12:03 AM

Yes, I found this to be indexing issue with unique index_uuid value when multiple campaigns are in the run. It seems somehow 2 campaigns are getting the same index_uuid assigned and causing this issue. I have opened a ticket for this 

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