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User manager Campaign Revoke tasks

SumathiSomala
All-Star
All-Star

Hi Team,

I have launched User manager campaigns .I have revoked few accounts/ access and locked the certification.

Issues is only few remove account tasks are created in pending tasks. For few endpoints no remove account/access tasks are created.

Sometimes no revoke tasks are created.

How can we overcome this issue.

 

Regards,
Sumathi Somala
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6 REPLIES 6

ejeong
Valued Contributor
Valued Contributor

Which version? We had similiar issue before and confirmed that as defect by Saviynt. Issue was fixed after upgrade

@ejeong Current version is v23.7

Could you please confirm the version where the defect exist?

Regards,
Sumathi Somala
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Hmm.. i see EIC should be stable for this. Pls get one sample and ask supporr team to analyze why task wasnt created.. that was how we did at that time.

rushikeshvartak
All-Star
All-Star

Any error in logs ? what was status of account where tasks not created ?


Regards,
Rushikesh Vartak
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Any error in logs ?NO

what was status of account where tasks not created ?Active

Regards,
Sumathi Somala
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SumathiSomala
All-Star
All-Star

@DixshantValecha  ,@nimitdave,@rajesh-ram,@sudeshjaiswal

Revoke account/access tasks are not creating as expected

Could you please confirm is this existing bug?

 

Regards,
Sumathi Somala
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