User is inactive in SV Dev but REST Account is active

[biswajitoram]

Hi Team,

We have created a connection to implement REST API app integration SV Dev. We tested the API
 and it's working fine(import, enable & disable). But when we inactive the test user, it creates the disable account task. After running the provisioning job task got completed. But when we check on Postman it shows the account is active. 

Please help with this.

Connection Json

ImportAccountEntJSON

EnableAccountJSON

DisableAccountJSON

Disable Account Task

[Vedanth_BK · Accepted solution]

Hi @biswajitoram, 
I don't notice any issues with the DisableAccountJSON. Would you kindly verify the task response in the debug logs to see whether you're getting a valid response? Additionally, provide the screenshot containing the request body and response body from the postman.

Thank you 

[rushikeshvartak]

I feel target column name accountStatus not status so update same in Enable/Disable account JSON.

If not resolved share POSTMAN Screenshot with body

[biswajitoram]

Hi @Vedanth_BK @rushikeshvartak and team

PFA the Disable account task's Provisoing comment and the postman response.

Please help me with this issue

[KirtiAjrot · Accepted solution]

Can you please do below 2 things?

1. Instead of PUT as httpMethod , try DELETE , as I can see you are using DELETE in the Postman.

if this doesn't work.

2. add the config {"showLogs":true} in the ConfigJSON to get the  outputs printed in the debug logs and create an FD to seek Saviynt ops team. 

[rushikeshvartak · Accepted solution]

Change httpMethod to DELETE not PUT in enable/disable account json

[biswajitoram]

Hi @rushikeshvartak @KirtiAjrot @Vedanth_BK 

Thanks for your quick support.