User History Retention

[SanjeetaRao]

Hi,

We want to know if/when user history is deleted from Saviynt.

This is with respect to Right to Forget where we need to delete all Personal Information of user from the platform after a certain period.

[rushikeshvartak · Accepted solution]

In Saviynt, user history and personal information are generally stored within the platform for compliance, auditing, and governance purposes. However, if you need to implement a Right to Forget policy to comply with privacy regulations like GDPR, the deletion of user data can be handled based on your organization's data retention policies and custom configurations.

By default, Saviynt doesn’t automatically delete user information unless specifically configured.

[SanjeetaRao]

Hi @rushikeshvartak ,

We tried to erase PII through PII Erasure policy of Saviynt. But that also erases Username. Client wants to retain username and only remove personal information.

We are planning to remove PII through SavtoSav Connector. It is the only way to remove, right?

[Amit_Malik]

Hi @SanjeetaRao , 

Saviynt does have right to be forgotten feature

Please read here - https://docs.saviyntcloud.com/bundle/EIC-Admin-v24x/page/Content/Chapter07-General-Administrator/Bes...

https://docs.saviyntcloud.com/bundle/EIC-Admin-v24x/page/Content/Chapter07-General-Administrator/Rig...

This doc talks ABT user history post ppi crashed - https://docs.saviyntcloud.com/bundle/EIC-Admin-v24x/page/Content/Chapter07-General-Administrator/Vie...

[SanjeetaRao]

Hi @Amit_Malik ,

We tried to erase PII through PII Erasure policy of Saviynt. But that also erases Username. Client wants to retain username and only remove personal information.

That can only be achieved through custom queries, right?

[Amit_Malik]

Erases username? that should not happen.

• The user’s username is anonymized by updating it to the following string “Erased-on-YYYY MM DD HH:MM:SS-<RANDOM ID>”

Is not it getting appended ?

[SanjeetaRao]

Hi @Amit_Malik ,

Usernames are being replaced by - Erased-on-YYYY MM DD HH:MM:SS

It doesnt retain user's username.

[rushikeshvartak]

You can't retain user name

[SanjeetaRao]

Also, there is no way to remove user data from user history other than PII Policy, right? SavtoSav queries will not remove data from User history. Please confirm.

[Amit_Malik · Accepted solution]

yes, none will delete that

[SanjeetaRao]

Thank you @Amit_Malik  @rushikeshvartak