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Updating Technical Rule

Nmaheshwari
New Contributor II
New Contributor II

Hi,

If we edit any technical rule, we have observed that the user update rule which is calling that technical rule gets impacted. It did not get triggered. To sort this, we have to remove and add back again the edited technical rule for all User update rules which are calling that edited technical rule.

Is this expected or there is a solution to this?

Thanks,

Nupur

1 REPLY 1

Darshanjain
Saviynt Employee
Saviynt Employee

Hi @Nmaheshwari ,

Ideally it shouldn't cause any issue, When you say it didn't get triggered is the rule did not match or it did not create task, were you able to check the logs and see if there was anything specific. Please share so that we can check.

If you were not able to find i would suggest you to raise a FD for this so that our team can check on it.

 

Thanks

Darshan