UpdateAccountJson is not working for Saviynt for Saviynt Rest connection

New Contributor
New Contributor
Hello Team
For Saviynt for Saviynt Rest connection,We are unable to update the account details. We are using this https://test.saviyntcloud.com/ECM/api/v5/updateAccount API in the SavforSav rest updateaccountjson.Task was getting completed but unable to update the account details.


Please can you help for this issue sloving?
Note: We are able update account details from Postman.
Sumalatha Markanti
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Saviynt Employee
Saviynt Employee

@sumalatham , did you check in the logs what is the response of the api call? you can use

"showLogs": true

in config json to get the request and response details printed.

Thanks @nimitdave 

I have configured showLogs=true in ConfigJson. We are seeing account updated successfully in API response but account details is not updated .


DEBUG rest.RestProvisioningService - Got Webservice API Response: [headers:[Date: Thu, 09 Feb 2023 12:29:12 GMT, Content-Type: application/json;charset=utf-8, Transfer-Encoding: chunked, Connection: keep-alive, Set-Cookie: INGRESSCOOKIE=1675945753.295.4583.447679; Path=/; Secure; HttpOnly, X-Frame-Options: SAMEORIGIN, Set-Cookie: access_token=******/; Secure, Set-Cookie: token_type=Bearer; Path=/; Secure, Set-Cookie: user_name=saviyntsupportagent3; Path=/; Secure, Strict-Transport-Security: max-age=15724800; includeSubDomains, X-Content-Type-Options: nosniff, X-XSS-Protection: 1; mode=block, Referrer-Policy: origin, Access-Control-Allow-Credentials: true, Access-Control-Allow-Origin: https://test.saviyntcloud.com, Expires: Sun, 7 May 1995 12:00:00 GMT, Cache-Control: no-store, no-cache, must-revalidate, Pragma: no-cache, Cache-Control: post-check=0, pre-check=0, Set-Cookie: JSESSIONID=47EFB99E147C320017F1C7CD83541D5C; Path=/ECM; Secure; HttpOnly, Set-Cookie: CCSRF-TOKEN=feb5281e-eead-4c39-a88f-215a871dd350; Version=1; Path=\";Path=/;HttpOnly;\"; Secure], responseText:{\"errorCode\":\"0\",\"message\":\"Account Updated Successfully\"}, cookies:[INGRESSCOOKIE=1675945753.295.4583.447679; Path=/; Secure; HttpOnly, access_token=******/; Secure, token_type=Bearer; Path=/; Secure, user_name=saviyntsupportagent3; Path=/; Secure, JSESSIONID=47EFB99E147C320017F1C7CD83541D5C; Path=/ECM; Secure; HttpOnly, CCSRF-TOKEN=feb5281e-eead-4c39-a88f-215a871dd350; Version=1; Path=\";Path=/;HttpOnly;\"; Secure], statusCode:200]\n","stream":"stdout","time":"2023-02-09T12:29:12.381041575Z"}"
"ecm-worker","2023-02-09T12:29:12.492+00:00","{"log":"2023-02-09 12:29:12,381 [quartzScheduler_Worker-10] ERROR rest.RestProvisioningService - Call response: {\"errorCode\":\"0\",\"message\":\"Account Updated Successfully\"}\n","stream":"stdout","time":"2023-02-09T12:29:12.381560502Z"}"

Please can you help me for this issue ?