Update user is not working

[Jaya]

Hi Team,

We are trying to write back email of the users which is created via Saviynt to Success Factor(HR system). For this we are using Update user task/Json which we got from Saviynt documentation(we removed our URL).

But when we trigger WSRETRY job this task won't go & we didn't see any error message in task details. Below is the error that we found in logs.

Issue didn't seems to be related to connection error because user import is working perfectly.

So, can anyone suggest what could be the cause.

Thanks,

Jaya Karothia

[sai_sp · Accepted solution]

Hi @Jaya 

This has been fixed in the latest 23.4 version. Please work with your CSM/TAM to upgrade to the latest build.