Hi,
We are trying to update the user from UI or csv file after updating the user from UI we are seeing the page below and user is not getting updated
And there is no request number is visible
Is there is any Global Configuration for this?
What should we do to update the user directly from UI without seeing above message.
best regards,
Aditya chadde
Hello @adityachadde,
Can you please verify if there is a Workflow configured in Global Config -> Identity LifeCycle? Please refer to the attached screenshot. Also, check if the User Modification Auto Approve option is enabled for automatic approval.
PFA Screenshot below
If the User Modification Auto Approve option is checked but not functioning properly, I recommend unchecking it. Instead, you can create a straightforward workflow specifically for auto-approval and associate that workflow with the User Modification Workflow configuration.
PFA Screenshot below:
Thanks,
