Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.

Unable to modify dynamic attributes of a disabled account from Saviynt API

Anurag
Regular Contributor
Regular Contributor
Hi Team,
 
We are getting an error "Active Account elena Not Found. Cannot Perform Add/ Delete/ Remove operation", while trying to modify the daynamic attributes of a disabled account. We are using {{url}}/ECM/{{path}}/createrequest api to perform this activity.
 
 
We are able to perform the same operation from Saviynt UI. As shown in screenshots below, elena account is disabled but saviynt UI allows to modify the dynamic attributes for the same.
TDV2aEM3kVEV2C5-a3YBo9Nre4-ILDkmsQ.png9WboRVlihLYA3rvEFr1a6aXORpPn4r0vDQ.png
 
 
Thanks
3 REPLIES 3

nimitdave
Saviynt Employee
Saviynt Employee

Enable this config "Show Inactive Accounts in ARS" in Global Configuration --> Request and then check again.

Anurag
Regular Contributor
Regular Contributor

Hi Nimit,

This property is already enabled in our system. I guess that's why Saviynt UI allows creation of such requests, but is still failing through native APIs  

Anurag_0-1678683816713.png

Thanks

nimitdave
Saviynt Employee
Saviynt Employee

The update account only request is not supported from the REST APIs , you need to use /updateAccount API for the same.