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Unable to launch campaign when "Enable Certifier Reassignment" is checked

ejeong
Valued Contributor
Valued Contributor

we are doing regression test for EIC (23.7) and we found when following option is checked, we are unable to preview or create campaign. 

ejeong_1-1692155833163.png

I found following issue is fixed in 23.7. is this caused another defect? 

ejeong_2-1692155889744.png

 

 

5 REPLIES 5

dgandhi
All-Star
All-Star

I dont think this could be the reason for campaign not getting launched.

Thanks,
Devang Gandhi
If this reply answered your question, please Accept As Solution and give Kudos to help others who may have a similar problem.

ejeong
Valued Contributor
Valued Contributor

@dgandhi but we found when it's unchecked, we can launch it 

DixshantValecha
Saviynt Employee
Saviynt Employee

ejeong
Valued Contributor
Valued Contributor

@DixshantValecha  it's different from our symptom. when we clicked preview or create, there is no response when we checked the option above, but when it's unchecked, we can launch it as normal

DixshantValecha
Saviynt Employee
Saviynt Employee

Hi @ejeong,

Please let us know what is getting printed in the logs(snapshots of error message and other information getting printed) when you checked the option above.