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Unable to import associated entitlements while importing Roles

Suyash_Badnore1
New Contributor III
New Contributor III

Hello Team,

 

Hope this post find you well!

 

We're trying to import Roles, to be specific we're trying to import Enterprise Role using the CSV file. We have given the entitlement value in one of the columns but once the role is imported it's not showing the entitlement associated with it in the UI.

 

Please let me know if you have encountered any issues as such? 

 

 

Regards,

Suyash

3 REPLIES 3

rushikeshvartak
All-Star
All-Star
  • Entitlement name should be one in cell and not comma separated 
  • Share import file

Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Suyash_Badnore1
New Contributor III
New Contributor III

Hi @rushikeshvartak ,

 

Thanks for your response!

PFA the CSV we are using to upload the role. We're trying with only one entitlement value.

 

Please let me know if anything needs to be changed.

 

Regards,

Suyash

Could you kindly provide a detailed snapshot of the information extracted from the logs, encompassing errors and other pertinent functionality details encountered during the execution of this process? Your assistance in furnishing this information would greatly aid in the analysis and resolution of any issues .



‼️‼️⚠️Do not upload any attachments that contain sensitive information, such as IP Addresses, URLs, Company/Employee Names, Email Addresses, etc.⚠️‼️‼️


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.