Unable to import access with Azure AD connector

[rameshm]

Hi Experts,

We have configured a new Azure AD connector which is able to import the user accounts but there seems to have some issue with the "Access Import".

Request you to please help in this regard to understand and fix the issue.

Dev Env: https://dev.saviyntcloud.com/ECM

Security System: Azure AD

Connector Name: Azure AD

Access Import Job: AzureADAccessRecon

Please let me know if there is any other input needed from my end.

Thanks,

Ramesh

[This post has been edited by a Moderator to remove sensitive information.]

[rameshm]

bumping this thread, expecting someone to help please

[SB]

Are you getting any error on running the Access import? Can you explain more on the issue you are facing.

[rameshm]

Hi Sahil,

There are no errors as such, the job is simply running for some time without importing any entitlements.

I don't see any errors in the logs as well.

Thanks,

Ramesh

[dgandhi]

What is the error you get when you run the import? 

Thanks

[rameshm]

no error, it's running for some time without importing any access.

Thanks,

Ramesh

[SB]

There would be some information getting printed in the logs when you run the job. Can you check what information it is printing.

Also, what do you see in the job history.

[rameshm]

Hi Sahil,

Unfortunately, the logs doesn't show up anything significant related to this issue. I am attaching the logs for your reference, please let me know in case you see any issue specific details.

Thanks,

Ramesh

[SB]

The logs do show the access job running fine. Can you check the job run details to see if it showing you any count for the access import.

[rameshm]

Hi Sahil,

In the job history there is no mention of the access import

Thanks,

Ramesh

[rushikeshvartak]

share connection config & job config

[rameshm]

Thanks Rushikesh for looking into this.

Please find the snapshots of the connection and Job config in the attached file.

Please let me know in case you need any specific connection parameter values in detail.

Thanks,

Ramesh

[rameshm]

@rushikeshvartak @SB I was going through this connector document Understanding the Integration Between EIC and Azure , below note is something I found bit strange as how can we use two connections separately for accounts import and access import within same security system. Not sure if there is any changes in version 23.1 to implement access import from Azure AD

Thanks & Regards,

Ramesh

[SB]

For AZURE AD just 1 connection is needed for the import of Access and accounts.

[rameshm · Accepted solution]

Thanks Everyone,

This is now resolved, It's only one connection, the issue was with the permissions in the target. We had to get it sorted with the Azure team.

Thanks,

Ramesh