Trigger User Update Rule based on Organization Update

[ASA]

Hi,

we are trying to run a User Update Rule when the Organization of a User changes:

In the Update History of the User a change show like this:

I've tried to set a User Update Rule on this but with no success. Tried to use "customer", which is supposed to be the underlying DB column and also "Org Unit ID":

How does the rule have to be set up?

[sai_sp]

@ASA What is the action you are trying to take using the rule?

[ASA]

We want to start a certification but does that really matter? I should be able to see rule firing in User Update History as well as Execution Trail and it appears in neither.

[Vinit556]

check for trigger action....

1) Trigger when User is updated from UI: Select this option to trigger the user update rule when a user is updated from the EIC user interface.

2) Trigger when User is updated from Import: Select this option, to trigger user update rule when any user is updated using the import jobs.

[ASA]

Trigger is correct "Update from UI". For testing purposes I update user via UI in Admin module.

[ASA · Accepted solution]

It is working now as expected without any change in config. Might be the update to 23.5.

I am using "customer" as trigger attribute and it's fine.