Trigger separate approval for Entitlements mapped to an Application role

[Aditya]

Hi All,

We have a specific requirement in Approval process as below:

We have an endpoint which has entitlements and application roles as requestable component in ARS.

Application role has no owner mapped, it contains multiple entitlements having owners.

Owners are set at the Entitlement level not at the Application Role level.

Requirement:  We have to send the Access approval to the Entitlement Owners not the Application Role Owners.

By default saviynt take the role owner as approver and after approval the entitlements are added.

Is there any way to send approvals to Entitlement Owners? using the custom assignment block in workflow? 

Thanks,

Aditya

[rushikeshvartak]

Use custom assignment block to find entitlement owner and use ${assignee.email}

[Aditya]

Hi @rushikeshvartak ,

I am using below custom query to fetch the userkey of entitlement owners:

However the approvals are going to the entitlement owner as below:

But the approvers can't see their respective entitlements, they are able to see the application role only.

The expectation is to send the approval for each entitlement separately, not as a single role.

Thanks,

Aditya

[rushikeshvartak]

If entitlement having multiple owners then it will show 1 request. select 2 entitlement with different owners and validate

Since your application role based approval cannot be shown as individual line item. Its is non standard approval pattern

[NM]

Hi @Aditya , i believe as the request from the ARS page is submitted for the role it will show role only for approval .. it doesn't matter whatever you add in the custom query it is just for approval.