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Transfering BOX files and Folders to manager upon Termination

MichaelWoodruff
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New Contributor

I'm trying to create a User Update rule that will transfer Ownership of Box files and folders to a users manager when the user terminated.  I have a Box Account update task and have selected the Transfer ownership of files/folders drop down.

I see the Box Update account task getting created and running to success, but I'm not seeing any actions inside of Box.  

Documentation seems kind of light

Is there some other setting I need to make on the Box Connector?

6 REPLIES 6

dgandhi
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Are you using REST Connector or BOX connector?

Thanks,
Devang Gandhi
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MichaelWoodruff
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Box Connector

rushikeshvartak
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if you looking for transfer ownership on BOX target application then its not supported currently via User Updated rule.


Regards,
Rushikesh Vartak
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MichaelWoodruff
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Is there a supported method?

 

Can you try with REST Connector?

https://developer.box.com/reference/put-users-id-folders-0/

We used to transfer the content to a service account on users termination using REST connector (and OOTB BOX Connector)

Below sample for reference:

"url": "https://api.box.com/2.0/users/${account.accountID}/folders/0", 

  "httpMethod": "PUT", 

  "httpParams": "{\"owned_by\": {\"id\":\"1086301263322\"}}", 

1086301263322 – This is the id of service account where we are moving files after termination. 

Thanks,
Devang Gandhi
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It only update in Saviynt. In order to update in target you need to implement custom Jar.


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.