termDate on users identity profile not setting

[sab2]

Hi,

We are working on our termination process and we noticed that when a users status is 'active' and we switch it to 'inactive' to terminate them, the Saviynt Term Date (Term Date (UTC)) attribute is not being set.

We are switching the status through the UI.

I believe Saviynt automatically sets the term date as current date when status switches to inactive. Does anyone have thoughts on why this is not happening?

Thanks!

[nimitdave]

Term date is set automatically when you disable/terminate user using One Click Disable option from ARS/Request home page.

[rushikeshvartak]

termDate does not set automatically when you update user from Admin - Users 

[sab2]

Oh ok, we thought it was working even without using the one click disable option previously in our system. So we will just need to create a rule or something to set the termination date instead?

[rushikeshvartak]

It can be set using user update tile or trusted source 

[sab2]

we tried using the user update tile from our end. we added an attribute to the form called terminate. and we used the query: SELECT distinct statuskey AS ID,CASE WHEN statuskey = 1 THEN 'FALSE' ELSE 'TRUE' END AS inlinedescription FROM users

Also our attribute terminate is directly mapping to the statuskey

This sets the users status to inactive but again term date is not being set.

[nimitdave]

only setting status key will not update term date , you need to have separate attribute mapped to term date.

But I suggest to use one click disable tile from ars , there the term will also be set on disabling and de-provision access tasks will also be created for the access of the user.