Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.

Task is in "No Action Required" Status

KK
Regular Contributor
Regular Contributor

Hi.

I assign user to enterprise role and add access task is created.
But, the task is in "No Action Required" Status when execute provisioning job.
In task detail, I see below message.

Add Access Task for the same access in the same account with greater startdate is present - refer “630548”, so no action is required for this task

Refer task id is the same task id.
What is the cause of this? I want to add access actually.

KK_0-1712288790245.png

 

11 REPLIES 11

rushikeshvartak
All-Star
All-Star

It seems account already have entitlement where access is valid for longer time.


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

KK
Regular Contributor
Regular Contributor

@rushikeshvartak 
Thanks, but account don't have entitlement about the task.

KK_0-1712289564116.png

KK_1-1712289596258.png

 

select * from arstasks where taskkey=630548

Share output


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

KK
Regular Contributor
Regular Contributor

@rushikeshvartak 
Thanks.
But the command is denied.

KK_0-1712290245125.png

Using analytics, below error occur.

KK_1-1712290307982.png

Best Regards,

select USERKEY, UPDATEDATE, UPDATEACCOUNTTASKCREATED, UPADTEUSER, TRAIL, TICKETID, TASKTYPE, TASKKEY, TASKDATE, STATUS, STARTDATE, SOURCEID, SOURCE, SECURITYSYSTEM, SAVCONATTRS, REQUESTRULETASKCREATED, REQUESTKEY, REQUESTEDBY, REQUESTACCESSKEY, PROVISIONINGTRIES, PROVISIONINGMETADATA, PROVISIONINGCOMMENTS, PARENTTASK, OWNERTYPE, OWNERKEY, EXTERNALCONNECTION,ENTITLEMENT_VALUEKEY, ENDPOINT, ENDDATE, COMMENTS,ASSIGNEDFROMRULE, ASSIGNEDFROMROLES, ASSIGNEDFROMROLE, ACCOUNTNAME, ACCOUNTKEY from arstasks


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

KK
Regular Contributor
Regular Contributor

@rushikeshvartak 

OK, This is the result.

USERKEYUPDATEDATEUPDATEACCOUNTTASKCREATEDUPADTEUSERTRAILTICKETIDTASKTYPETASKKEYTASKDATESTATUSSTARTDATESOURCEIDSOURCESECURITYSYSTEMSAVCONATTRSREQUESTRULETASKCREATEDREQUESTKEYREQUESTEDBYREQUESTACCESSKEYPROVISIONINGTRIESPROVISIONINGMETADATAPROVISIONINGCOMMENTSPARENTTASKOWNERTYPEOWNERKEYEXTERNALCONNECTIONENTITLEMENT_VALUEKEYENDPOINTENDDATECOMMENTSASSIGNEDFROMRULEASSIGNEDFROMROLESASSIGNEDFROMROLEACCOUNTNAMEACCOUNTKEY
119512024-04-04 11:30:34.0true   16305482024-04-04 11:30:34.092024-04-04 11:18:39.0 REQUEST21 false6551661  Add Access Task for the same access in the same account with greater startdate is present - refer “630548”, so no action is required for this task 11 7930511 Account Entitlement Task as part of Role Request - MNCSpeedRole No action required. Task Removed from preValidation.  1919019190V00040@macsavi.onmicrosoft.com29982

StartDate = 2024-04-04 11:18:39.0 which is already passed hence task set to no action required.


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

KK
Regular Contributor
Regular Contributor

@rushikeshvartak 
Thanks, but do you know why StartDate is passed?
Last night, I added user to enterprise role and add access task was created.
And I run provisioning job today' morning.
I expect this task to be executed.
How to fix this?

Best Regards,

When you requesting don' t add select start date.

If start date is selected schedule "Create Tasks for Future Ent Role Requests (EnterpriseRoleManagementJob)" Job every 5 minutes

rushikeshvartak_0-1712294570941.png

 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

KK
Regular Contributor
Regular Contributor

@rushikeshvartak 
Sure, but I did not request access.
I simply added user to role from role page. Do you know why start date was set?

KK_0-1712295296226.png

 

Then start date gets set as when role as added 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.