Task id for Task creation email

[km]

Hi, 

I am using the below variable for task creation. 

Binding Variable	Description
${task?.requestKey?.id}	Obtains the request ID associated with the task

The task id that comes in the email is a 3 digit number which is different than the actual request id or the task id.  In the Saviynt system, which id is picked up by this variable and how can I match it in the system?

Thanks

K

[rushikeshvartak]

Request ID: ${requestid}  --> Actual Request ID(Request History/Request Approval)

Task No:${task?.id}  --> Actual Task ID (visible under tasks (pending/Completed))

[avinashchhetri]

Hello @km,

If you are looking for the Request ID, use ${requestid}

[km]

Hi, Thanks for your responses but ${requestid}  and :${task?.id}  did not work for me in the task creation template.  Also is does ${task?.requestKey?.id} display? ${task?.requestKey?.id} comes back with an id which I cannot match in the system so wondering what id that is.

[rushikeshvartak]

${task?.requestKey?.id} gives internal process id.

Can you confirm where email template is  attached workflow/Endpoint Level/Global Config

& share logs if its not fixed

[km]

Thankyou @rushikeshvartak. If this an internal process id then I think Saviynt should not give this as a binding variable for task creation email because I dont know how the fulfillment team will use it unless there is a good reason for this to be sent out  in the email (Just my thought).

When I add request id or task id in the email for task creation, the email does not trigger whereas request id works fine for task completion. I will try to get the logs.

Again, Thankyou so much for all your help !! 

[rushikeshvartak]

Easy way to find all variables in email template 

use below code in email body.

${this.binding.variables.each {k,v -> println "$k = $v" + "<" + "br" + ">"}}

[rushikeshvartak]

@km Did it resolved your issue if yes you can accept working solution 🙂