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Task completed email

KG
New Contributor III
New Contributor III

Hi Team,

task completed email template is not aligning, below template

Request for ${user.firstname} to be granted access completed.
See details below.

User ID: ${user.employeeid}
Name: ${user.firstname}${user.lastname}
Request #: ${requested}
Access: ${entitlement_value?.entitlement_value}
Comments: ${task.comments} ?

 

 

 

KG_0-1723570776569.png

Please help me in aligning 

9 REPLIES 9

rushikeshvartak
All-Star
All-Star
  • Did you selected below options 
    • Advanced HTML CSS = ON
    • Content As HTML : True

    •  
    •  
    • Else share current html code 


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

KG
New Contributor III
New Contributor III

Request for ${user.firstname} to be
granted access completed. <br>See details below.<br><br>User ID: ${user.employeeid}
<br>Name: ${user.firstname}${user.lastname}
<br>Request #: ${requested}
<br>Access:
${entitlement_value?.entitlement_value}
<br>Comments: ${task.comments}
? <br>
<br>Thanks,
<br><u>xxxx xxxx UM Team</u>
<br>If you have any
questions regarding this email, please contact the  UM Team at xxxx@xxxxxx.com.

 

 

<p>Request for ${user.firstname} to be granted access completed.</p>
<p>See details below.</p>
<p>User ID: ${user.employeeId}<br>
Name: ${user.firstname} ${user.lastname}<br>
Request #: ${requestid}<br>
Access: ${entitlement}<br>
Comments: ${task.comments}</p>
<p>Thanks,<br>
<u>xxxx xxxx UM Team</u></p>
<p>If you have any questions regarding this email, please contact the UM Team at <a href="mailto:xxxx@xxxxxx.com">xxxx@xxxxxx.com</a>.</p>

 

 


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

NM
Honored Contributor II
Honored Contributor II

Try this @KG 

<p>Request for ${user.firstname} to be granted access completed.</p>

<p>See details below.</p>

<p>User ID: ${user.employeeId}<br>

Name: ${user.firstname} ${user.lastname}<br>

Request #: ${requested}<br>

Access: ${entitlement_value?.entitlement_value}<br>

Comments: ${task.comments}</p>

<p>Thanks,<br>

<u>xxxx xxxx UM Team</u></p>

<p>If you have any questions regarding this email, please contact the UM Team at <a href="mailto:xxxx@xxxxxx.com">xxxx@xxxxxx.com</a>.</p>

Raghu
All-Star
All-Star

@KG  Please try below  and let us know ,and removed requestid and entitlment

<p>Request for ${users?.firstname} to be granted access completed.</p>
<p>See details below.</p>
<p>User ID: ${users?.employeeId}<br>
Name: ${users?.firstname} ${users?.lastname}<br>
Comments: ${task.comments}</p>
<p>Thanks,<br>
<u>xxxx xxxx UM Team</u></p>
<p>If you have any questions regarding this email, please contact the UM Team at <a href="mailto:xxxx@xxxxxx.com">xxxx@xxxxxx.com</a>.</p>


Thanks,
Raghu
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KG
New Contributor III
New Contributor III

Hi Team,

It is not picking up the variable just printing the email template

KG_0-1724085388652.png

 

Share email template configs screenshot


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

KG
New Contributor III
New Contributor III

KG_0-1724088674940.png

 

Please validate supported variables.

Purpose :

To get what variables are present to use in the email template.

Email Template steps :

keep Advanced HTML CSS flag is checked

Keep your email Address in TO

TO /CC/BCC & Subject - Don't use any dynamic variables

Add only below code in Email Body
${this.binding.variables.each {k,v -> println "$k = $v" + "" + "br" + ">"}}

Output : using the below expression. By putting it in the email body, it will print all variable names with values, and then accordingly, you can use it:


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.