System should not allow the User to create an duplicate Entitlement with same Entitlement value for

[AshirvadhN]

Hi Team,

System should not allow the User to create an duplicate Entitlement with same Entitlement value for the same Security System, Endpoint, Entitlement type and CustomProperty1 (US Vendor)

Steps To Reproduce:

Environment-QA : https://qa.saviyntcloud.com/ECM/login/auth

Create new Entitlement for Organization Acosta(either manually or by CSV upload) using the following attribute values:

Entitlement value=xxxxx1

Securitysystem=Organizations

Endpoint=Organizations

Entitlementtype=VendorNumber

displayname=NAME

Customproperty1=US Vendor

Customproperty2=NAME

2. Create another Entitlement for Organization ORG (either manually or by CSV upload) using the following attribute values:

Entitlement value=xxxxx1

Securitysystem=Organizations

Endpoint=Organizations

Entitlementtype=VendorNumber

displayname=ORG

Customproperty1=US Vendor

Customproperty2=ORG

Expected Result:
System should not allow the User to create an Entitlement with Entitlement value for the  Security System ,Endpoint and Entitlement type and CustomProperty1 (US Vendor)

Actual Result:
User is able to create an Entitlement with  Entitlement value for the Security System ,Endpoint and  Entitlement type and CustomProperty1 (US Vendor).

[This post has been edited by a Moderator to remove sensitive information.]

[DaanishJawed]

Hi @AshirvadhN ,

I tried creating it from the UI and it does not allow me to create duplicate entitlements having the same entitlement value, Security System, endpoint and entitlementtype including all other values that you shared above.

Are you using a CSV file to upload? Can you share the CSV file you used ?

Thanks

[AshirvadhN]

Hi DaanishJawed

Your correct we are not able to create the duplicate entitlement but update is possible.

Can you check once.

In my case create and update both should not allow to have duplicate entitlement values.

[DaanishJawed]

Hi @AshirvadhN 

Create is working fine.

I see there is an issue when updating from the UI and setting it to the same name as an existing entitlement. This should not happen during update.

Please log in a support ticket to take this further.

Thanks

[AshirvadhN]

Yes your correct.

I already created the FD ticket and got an update from them.

Please can any of you go through this.

Ticket name : System should not allow the User to create an duplicate Entitlement with same Entitlement value for the same Security System, Endpoint, Entitlementtype and CustomProperty1 (US Vendor)

Saviynt Reply

We checked with our internal team on this request and team confirmed that there will be no restricution while updating the entitlement name and displayname. As restricution will be handled at entitlementid which should be unique value. 
Currently, this feature is not available please create an enhacement request in coummunity fourms and our respective team will take care of it.Thank you for your Support.

[Dave]

Hi @AshirvadhN - One small item that is incorrect in their reply. The url to create an enhancement request (and vote on others requests) is https://ideas.saviynt.com/ 

[sk]

Just to give more clarity if you have don't have entitlement id populated on respective entitlements then it will not allow to update even during update. But incase you have entitlementid for respective respective entitlements then it becomes the unique fields and it allow you to update entitlement values 

In create it is not allowing you because while create you don't pass entitlement id(it is not supported while creation through UI) hence the uniqueness is dependent on entitlement value and as result it won't let you do duplicate

[AshirvadhN]

Create and update both should not allow to have duplicate entitlements values.

We are using 5.5 v3.15