SOD details to be displayed all the time in request

[Keerthi]

We have SOD's implemented for one of the SAP Systems where SOD details are displaying at the time of submitting the request and details are displayed to next approvers.
However there is new requirement where these details to be displayed to the person who submitted the request even after submitting the request.

We tried the below steps but not possible:

1. Endpoint should be added to the list of SOD endpoints in Admin > Global Configurations > Request > Settings New Experience > Endpoints to Evaluate SOD (if the list is blank, SOD is evaluated for all endpoints by default)
2. Navigate to SAV Role > Enable Show SOD in Request
3. Navigate to Admin > Global Configurations > SOD > Show SOD in Request

Also attaching the screenshots of SOD displaying at the time of raising a request. And the same information to be displayed even after submitting the request and when we open the request

[rushikeshvartak]

• It can be found under Request history.
• Which request module is used ? NEO ?
• Missing screenshot please attach.

[Keerthi]

Hi Rushikesh,

We are able to find the SOD details in Request History at the time of Submitting the request to the requestor but not after submitting it. ( Note : SOD details is visible to next level approvers after submitting, issue is only for the requestor )

Also attaching the same screen shot.

[rushikeshvartak]

• Did you add application under global configuration? --> Request --> Applications that Require SoD Evaluation
• 
• Also, under all SAV roles, the SHOW SOD toggle button is enabled.

[Keerthi]

Hi Rushikesh,

Yes both the mentioned points are enabled.

Still unable to see SOD Details after submitting the request in Request History.

[rushikeshvartak]

• Show SOD --> Is it enabled for all SAV roles the user has?
• Did you validated with NEO request form.