We are delighted to share our new EIC Delivery Methodology for efficiently managing Saviynt Implementations and delivering quick time to value. CLICK HERE.

soap connectors add access json working intermediately

NM
Regular Contributor II
Regular Contributor II

Hi,

We are facing an issue with add access json working intermediately for soap connector (It was working completely fine a week back and working from postman as well)

Ho can we debug a soap connector payload from logs, currently we don't see payload getting populated with actual values.

1) Under config file debugconnetor is set to true

2)under custom config .. showlogs is also set to true.

4 REPLIES 4

rushikeshvartak
All-Star
All-Star

Above only 2 configs to check logs. check and compare 2 working use cases this must be data issue


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

NM
Regular Contributor II
Regular Contributor II

Hi Rushikesh,

We were able to resolve it..(application Staging environment not stable)

what was root cause and solution


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

NM
Regular Contributor II
Regular Contributor II

They upgraded staging environment, which messed up some of the corporate id's which is why it was working for some and failed for others.