SMTP email server settings

[HarishG]

Hi,

We need to update email server settings to SMPT configuration (to office365)

I have added the configuration in Admin > settings > email sever settings, as below

But when i try to save and test connection, i get the below error.

Is there anything else i need to change?

Best regards

Harish

[rushikeshvartak · Accepted solution]

Username seems incorrect it will be email id

[musthak]

did u changed the user name to mail id and tried it ? if its successful can u drop a pic with masking the important details , it will be helpful

[HarishG]

Hi @musthak,

Yes it worked, when i changed the username to email address. username is always an email.