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Smaple actionable query to accept or reject request

ejeong
Valued Contributor
Valued Contributor

Hi 

If user requests entitlements again that is part of user_role, we want to make it auto approve. I would like to achieve this by analytics. 

Allowed action Accept means to approve request? 

Also, is there anyone has sample query for this? 

Thanks

6 REPLIES 6

nimitdave
Saviynt Employee
Saviynt Employee

Actionable analytics do not supports actions on request.

ejeong
Valued Contributor
Valued Contributor

Then whats purpose for "accept" in allowed action?

sai_sp
Saviynt Employee
Saviynt Employee

Hi @ejeong 

Can you please elaborate on the use case? When the user already has entitlements from a role, it would not show up on the entitlements to be requested screen. It will show that the entitlements are already assigned.

 

ejeong
Valued Contributor
Valued Contributor

@sai_sp 

For this case, the entitlement got revoked somehow. User is trying to request. In this case, we want to make to be auto approved in workflow or analytics report.

You can explore api


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

nimitdave
Saviynt Employee
Saviynt Employee

The Accept action in the analytics accepts the particular record for some time duration or indefinitely. Its like you have a actionable report for some conflicting access but for some users you want to accept the conflict for some time or permanently.

What you can do here is have a actionable analytics which will fetch all some user,account,entitlement mappings which is conflict with user roles and then have provision access as default action. So whenever this report will run , it will create add access task for such conflicts. Schedule it once daily so users need not place request again.