Single Sign-on configuration questions

[Robbe_Cronos]

We are trying to configure Single Sign-on using SAML2.0 on our Saviynt instance using our Idp provider Keycloak. We have followed the documentation but have a few questions as the single sign-on is not working atm.

1. When we click "application restart" to test, nothing happens. We can't see if the restart has actually started or when it is complete. Is there any documentation on this?

2. Are there application logs for the single sign-on configuration? Nothing happens when we restart the services and we are not being put through to our Keycloak login screen.

3. Do we need to use "/saviynt_shared/security/SAML/idp_metadata.xml" in our AuthenticationConfig? Or can we use "idp_metadata.xml" without the entire path? We are on v2021.

Thank you!

[DaanishJawed · Accepted solution]

Hi Robbe,

1. When we click "application restart" to test, nothing happens. We can't see if the restart has actually started or when it is complete. Is there any documentation on this?

When you click on Restart All services and once the restart is complete, it will show the details of the restart on the same page. Looks like there is some issue with the configuration on your environment.
Please raise a Freshdesk ticket for this and Saviynt Support will look into the configuration.

Documentation for Application Restart - https://docs.saviyntcloud.com/bundle/EIC-Admin-v2021x/page/Content/Chapter07-General-Administrator/R...

2. Are there application logs for the single sign-on configuration? Nothing happens when we restart the services and we are not being put through to our Keycloak login screen.

We do not have dedicated logs for Single Sign On since they are a part of the regular logs which can be found by navigating to Admin > Admin Functions > Application Logs.

3. Do we need to use "/saviynt_shared/security/SAML/idp_metadata.xml" in our AuthenticationConfig? Or can we use "idp_metadata.xml" without the entire path? We are on v2021.

You will need to configure the entire path in AuthenticationConfig.groovy file which is "/saviynt_shared/security/SAML/idp_metadata.xml".

[rushikeshvartak]

Does restart server worked from UI , better ask ops to restart from server