01/10/2023 02:55 PM
Hi,
We are working to setup servicenow as a ticketing system. We currently have servicenow connection and are working on opening tickets from Saviynt into SNOW.
Is there a best practice on what type of ticket to open in SNOW? Such as RITM, REQ, SC Task? Based on experience?
Thanks!!
Solved! Go to Solution.
01/11/2023 04:48 AM
Tasks tickets are created