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ServiceNow Requests

sab2
Regular Contributor
Regular Contributor

Hi,

We are working to setup servicenow as a ticketing system. We currently have servicenow connection and are working on opening tickets from Saviynt into SNOW.

Is there a best practice on what type of ticket to open in SNOW? Such as RITM, REQ, SC Task? Based on experience?

Thanks!!

1 REPLY 1

rushikeshvartak
All-Star
All-Star

Tasks tickets are created

https://forums.saviynt.com/t5/general-discussions/issues-creating-a-service-now-ticket/m-p/2928#M106...


Regards,
Rushikesh Vartak
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