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Service accounts are not visible for password reset

vermark
Regular Contributor
Regular Contributor

Hi Team,

Service accounts are not visible for password reset. I tried with role admin and also tried after login as service account owner.

I went to Change Password --> Reset Service Account Password

vermark_0-1661243988235.png

After clicking on 'Reset Service Account Password' i don't see any service account listed

vermark_1-1661244083145.png

Please let me know if it is config miss from my side or this feartue is not supported in v2021

Thanks

 

1 REPLY 1

Nikitaj
Saviynt Employee
Saviynt Employee

Hi @vermark 

To view the service accounts you should have a "policy rule" and "policy rule for service account" selected on your security system as below:

Navigate to admin->identity repository->security system->open the desired security system->security system details-> policy rule and then policy rule for the service account

Nikitaj_0-1661247265232.png

Nikitaj_1-1661247382465.png

Please check and confirm.

 

 


Thanks
Nikita