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Service Account Request is not obtaining the needed AD Group When Requesting the Access

Thriller
New Contributor II
New Contributor II

When requesting for a new service account, it doesn't add the AD group to the service account. It only adds it to the requestor.


We have AD groups inside 'Entitlements with New Account' but it only adds the entitlement to the regular user account and not the service account when requesting. How can we assign the same AD group when a new service account is requested


2 REPLIES 2

rushikeshvartak
All-Star
All-Star

Entitlements with New Account is only supported for normal account and not Service Account


Regards,
Rushikesh Vartak
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Manu269
All-Star
All-Star

@Thriller any challenge in enabling the request entitlements during request?

Regards
Manish Kumar
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