Sending "Rule run" information as in "Service Desk Connection" connection

[rajsin]

We are building rest connection with servicenow for "Service Desk Connection" for managing tasks/tickets in service now. We can send all user attributes as part of user update task but is it possible to send only the user attributes which require change?

[rushikeshvartak · Accepted solution]

• No.

[rajsin]

Thanks for the feedback, Whenever user update happens, it shows rule run in history. Which database table give that information? Thanks for the feedback.

[rushikeshvartak · Accepted solution]

select changelog, userkey, updatedby,RULERUNS
from usershistory where userkey in ( select userkey from users where username in ('Rushi') )