Sending notification if request is assigned to default assignee.

[smithamg]

Hi team,

We have a user group configured as default approver for all requests which don't have assignee.

For a particular application we have a requirement to send notification to requestor if request is assigned to default approver. Please let us if this is feasible.

Thanks,
Smitha

[RakeshMG · Accepted solution]

This is not available OOTB, but you can create analytics report and based on the result you can send email to the user.