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Security Systems missing in job creation

jralexander137
New Contributor III
New Contributor III

Hi, I am not seeing Security Systems showing in the drop down when creating a new application data import job to pull in accounts and entitlements. Any idea why that might be? 

jralexander137_0-1716207298297.png

 

14 REPLIES 14

Raghu
Honored Contributor
Honored Contributor

@jralexander137  Security system level need to select connector,  if not please select check again job control panel

Sample:

Raghu_0-1716208223307.png

 


Thanks,
Raghu
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jralexander137
New Contributor III
New Contributor III

Yes, that is already configured as shown in this screenshot 

jralexander137_0-1716208339835.png

 

Raghu
Honored Contributor
Honored Contributor

@jralexander137  you connector in  ACCOUNTSIMPORT  or other import mapped ryt?


Thanks,
Raghu
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jralexander137
New Contributor III
New Contributor III

Yes, this is an OOTB DUO connection, so minimal fields to populate but they all are.

Manu269
All-Star
All-Star

@jralexander137 few things to be validated :

1.  In the SS validate connection and provisioning connection is added.

2. Added connection must be active.

3. SS status must be enabled.

4. At SS automated provisioning is enabled.

5. Also make sure you have run the micro service job. 

Regards
Manish Kumar
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.

1 - I only want to do import for now, no provisioning, I should not have to set a provisioning connection to do this but I tried it anyway and issue persists.

2 - Connection is active.

3 - SS is enabled? I dont see anywhere to check this or set it. 

4 - Automated provisioning is enabled on SS

5 - Not sure what microservice job you're refering to

Do you mean these jobs?

jralexander137_0-1716209495587.png

 

Yes.

For SS staus you can check on SS page only.

Regards
Manish Kumar
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.

We're going to open a support ticket for those jobs since they are set up by Saviynt, atleast thats my understanding. Security system is showing as enabled.

Try running manually and check if it runs.

Regards
Manish Kumar
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I did, its failed, and looks like its been failing for over a month now.

rushikeshvartak
All-Star
All-Star

Please add Job name it will show security system name and if does not works please share security system screenshot and logs 

‼️‼️⚠️Keep company-specific private information masked on public forums, such as the name and URL.⚠️‼️‼️


Regards,
Rushikesh Vartak
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There are no relevant logs available, here is a screenshot of the security system. 

jralexander137_0-1716228235610.png

There is a screenshot showing the lack of options in the job creation pane in the OP.

Check browser network section for errors.


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.