02/28/2023 10:31 PM
Hello! We have configured Sav4Sav using a DB connector. Everything is all set except the status of the account as "Manually Provisioned". Same when the user got offboarded "Manually Suspended".
Any idea how to resolve it? I checked the log after onboarding a new User and this is the only thing I think is unusual:
02/28/2023 10:49 PM
Manually Provisioned: When you have manually provisioned (created) account, the status of account in EIC is marked as Manually Provisioned.
Manually Suspended: When you have manually disabled (inactive) the status of an account, then manually disabled accounts are marked as Manually Suspended.
02/28/2023 10:59 PM
Hi @Manu269, Yeah, those statuses are when the account is created/deactivated at the EIC level, not the application level.
So what we are looking at is how are we gonna make them "Active" for the active accounts and "In-Active" for those disabled accounts given that we have a DB connector in place. Thank you.