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SAV-Error while enabling account,No account found using disable rules

Vidhya
New Contributor III
New Contributor III

I'm facing this error SAV-Error while enabling account,No account found using disable rules when I'm provisioning the enable account task

enable account json is :

{

"ENABLEACCOUNTOU": "${if(user.departmentname.equals('xyz')) {'OU=xyc,DC=b,DC=c,DC=u'}

"USEDNFROMACCOUNT": "YES",
"MOVEDN": "YES",
"REMOVEGROUPS" : "NO",
"AFTERMOVEACTIONS": {"userAccountControl": "512","extensionAttribute6": "${if(user.location.equals('abc') || user.location.equals('xyz') 
}??

Disable account json:

{
"moveUsertoOU": "OU= ${user.customproperty17},OU=USER,OU=Disabled,.............",
"deleteAllGroups" : "Yes",
"userAccountControl" : "514",
"extensionAttribute6":"null",
"extensionAttribute7":"null"
}

can someone please help

An update on this,

I used disableaccountcheckrule, so it checks the inactive account  but I get this error:

Checking DN for CN=ustest56,OU= June,OU=DisabledUsers,OU=C-IDAMDev,DC=b,DC=v,DC=x,DC=u. FOund an inactive account -CN=ustest56,OU= June,OU=DisabledUsers,OU=C-IDAMDev,DC=b,DC=v,DC=x,DC=u and the attributes-[:] match. This account will be enabled SAV-Error while enabling account,[LDAP: error code 32 - 0000208D: NameErr: DSID-0310023C, problem 2001 (NO_OBJECT), data 0, best match of: 'OU=Customer & Communication,OU=Customer & Transformation,OU=C,OU=C-IDAMDev,DC=b,DC=v,DC=x,DC=u' ] Checking DN for CN=ustest56,OU= June,OU=DisabledUsers,OU=C-IDAMDev,DC=b,DC=v,DC=x,DC=u. FOund an inactive account -CN=ustest56,OU= June,OU=DisabledUsers,OU=C-IDAMDev,DC=b,DC=v,DC=x,DC=u and the attributes-[:] match. This account will be enabled SAV-Error while enabling account,[LDAP: error code 32 - 0000208D: NameErr: DSID-0310023C, problem 2001 (NO_OBJECT), data 0, best match of: 'OU=Customer & Communication,OU=Customer & Transformation,OU=C,OU=CE,DC=b,DC=v,DC=x,DC=u' ]

It is unable to enable account to particular dept .

For reference I am attaching my enable account json file:

 

Can someone please help me .

1 REPLY 1

prashantChauhan
Saviynt Employee
Saviynt Employee

@Vidhya Please try after setting the USEDNFROMACCOUNT to NO.

"USEDNFROMACCOUNT": "NO",