Accounts are getting deleted in SAP even though we have configured ENDDATE under "TERMINATED_USER_ROLE_ACTION" in SAP connection
This seems to be product defect. Can someone confirm on same.
Solved! Go to Solution.
TERMINATED_USER_ROLE_ACTION is meant for putting an enddate to the SAP roles the user is assigned to on termination of the SAP User account.
The user account will ONLY be deleted if you have "DELETEACCOUNT" as an action in the the attribute TERMINATED_USER_ROLE_ACTION
However, a remove account task will get generated per your Freshdesk ticket if you have user update rules / technical rules (birthright) that have an action to create a remove account task on termination or when the birthright condition fails.
As mentioned above we have configuration as ENDDATE.
How to avoid creating remove account task. Is is documented somewhere that it will perform delete account. we don't have configuration to remove if fails. This are user update rule