SAP Application Reconciliation

[Community_User]

Originally posted on November 23 2021 at 15:56 UTC

Hi Team,

We are doing target reconciliation from SAP application into SSM using OOTB SAP Connector. We need urgent assistance with following questions:

1. Referring SAP Connector Guide we could not find target account mapping attributes with SSM Account Attributes

2. When we are reconciling the data from target SAP System, we see all our accounts are getting imported in Inactive status. I have already defined below statusAndThresholdConfig but no help.

Can someone assist how can we get this fixed?  We need to mark the status in SSM based on lock status from target SAP Application. 

Value : 0 -- Not Locked

Value : 16, 32,64,128,192 locked

Please assist

[Community_User]

Originally posted on November 23 2021 at 22:10 UTC

Manish,

Can you share the confguration for STATUS_THRESHOLD_CONFIG from your connector ?

Regards,

Avinash Chhetri

[Community_User]

Originally posted on November 24 2021 at 05:08 UTC

{
"statusAndThresholdConfig":
{ "statusColumn":"customproperty30",
"correlativeInactiveAccounts":true,
 "activeStatus":["true"],
 "deleteLinks": true,
 "accountThresholdValue" : 100, 
}
}

[Community_User]

Originally posted on November 24 2021 at 05:14 UTC

I also tried adding this but in this case all accounts are reconciled as active

{

"statusAndThresholdConfig":

{

"lockedStatusColumn": "customproperty30",

"lockedStatusMapping":

{

"Locked": ["32","64","128"],

"Unlocked": ["0"]

}

}

}

[Community_User]

Originally posted on November 24 2021 at 05:16 UTC

Can you also help us in getting the details mentoned in point 

1. Referring SAP Connector Guide we could not find target account mapping attributes with SSM Account Attributes

[Community_User · Accepted solution]

Originally posted on November 24 2021 at 16:51 UTC

Hi Manish,

By SAP I believe you mean the ABAP based systems.

In Saviynt's ABAP based connector, you cannot map the SAP attribute with Account attribute in the connector, it is internal to the system.

The mapping are covered as part of the documentations : https://saviynt.freshdesk.com/a/solutions/articles/43000539903#SAPConnectorGuide-UsingtheSAPConnecto...

The way the connector works is that the status from the application has to be stored in an account attribute which you then refer in the  STATUS_THRESHOLD_CONFIG.

The informaton of the mapings in the above link shows that the UserFlag UFLAG in SAP is mapped to the Saviynt Account attribute USERLOCK 

Based on this information and the original request on what values you want active/inactive, try the simplified version of the STATUS_THRESHOLD_CONFIG config.

{

  "statusAndThresholdConfig": {

    "accountThresholdValue": 200,

    "statusColumn":"userlock",

    "activeStatus":["0"]

  }

}

Let me know if this works, If Yes the document needs to be updated for the  STATUS_THRESHOLD_CONFIG 

Regards,

Avinash Chhetri

[Community_User]

Originally posted on November 25 2021 at 05:18 UTC

Hi Avinash,

Many thanks.

Let me try and confirm you back.

Thanks and Regards,

Manish

[Community_User]

Originally posted on March 31 2022 at 15:41 UTC

Is this issue has been resolved?