Hi Team,
could you please help/advise me, on what I am doing wrong here? I am able to extract the user account along with roles and groups however, the Roles and groups are not mapped with the account.
Here is AccountImport JSON
{
"accountParams": {
"connection": "acctAuth",
"processingType": "SequentialAndIterative",
"statusAndThresholdConfig": {
"accountThresholdValue": 300,
"inactivateAccountsNotInFile": false,
"correlateInactiveAccounts": true,
"statusColumn": "customproperty42",
"activeStatus": [
"true"
]
},
"call": {
"call1": {
"callOrder": 0,
"stageNumber": 0,
"http": {
"url": "https://<Endpoint_URL>/api/v2/requesters?include_agents=true&per_page=100",
"httpParams": {},
"httpContentType": "application/json",
"httpMethod": "GET",
"httpHeaders": {
"Authorization": "${access_token}",
"Accept": "application/json",
"Content-Type": "application/json"
}
},
"listField": "requesters",
"keyField": "accountID",
"colsToPropsMap": {
"accountID": "id~#~char",
"name": "primary_email~#~char",
"customproperty42": "active~#~char",
"customproperty1": "address~#~char",
"customproperty2": "created_at~#~char",
"customproperty3": "custom_fields.employeenumber~#~char",
"customproperty4": "custom_fields.department_number~#~char",
"customproperty5": "custom_fields.company~#~char",
"customproperty6": "custom_fields.employee_type~#~char",
"customproperty7": "department_ids~#~char",
"customproperty8": "department_names~#~char",
"customproperty9": "first_name~#~char",
"customproperty10": "last_name~#~char",
"customproperty11": "has_logged_in~#~char",
"customproperty12": "id~#~char",
"customproperty13": "is_agent~#~char",
"customproperty15": "job_title~#~char",
"customproperty16": "language~#~char",
"customproperty17": "reporting_manager_id~#~char",
"customproperty18": "primary_email~#~char",
"customproperty19": "secondary_emails~#~char",
"customproperty21": "updated_at~#~char",
"customproperty22": "time_zone~#~char",
"customproperty31": "STORE#ACC#ENT#MAPPINGINFO~#~char"
},
"pagination": {
"nextUrl": {
"nextUrlPath": "${headers?.Link?.size()>0?headers.Link.replace('<', '').replace('>; rel=\"next\"','').trim():null}"
}
}
}
}
},
"entitlementParams": {
"connection": "acctAuth",
"processingType": "SequentialAndIterative",
"entTypes": {
"Roles": {
"entTypeOrder": 0,
"call": {
"call1": {
"callOrder": 0,
"stageNumber": 0,
"http": {
"url": "https://<Endpoint_URL>/api/v2/roles",
"httpHeaders": {
"Authorization": "${access_token}",
"Accept": "application/json",
"Content-Type": "application/json"
},
"httpParams": {},
"httpContentType": "application/json",
"httpMethod": "GET"
},
"listField": "roles",
"keyField": "entitlementID",
"colsToPropsMap": {
"entitlementID": "id~#~char",
"entitlement_value": "name~#~char",
"customproperty1": "created_at~#~char",
"customproperty2": "updated_at~#~char",
"customproperty3": "description~#~char",
"customproperty4": "default~#~char"
},
"makeProcessingStatus": false,
"disableDeletedEntitlements": "true",
"pagination": {
"nextUrl": {
"nextUrlPath": "${headers?.Link?.size()>0?headers.Link.replace('<', '').replace('>; rel=\"next\"','').trim():null}"
}
}
}
}
},
"Groups": {
"entTypeOrder": 1,
"call": {
"call1": {
"callOrder": 0,
"stageNumber": 0,
"http": {
"url": "https://<Endpoint_URL>/api/v2/groups",
"httpHeaders": {
"Authorization": "${access_token}",
"Accept": "application/json",
"Content-Type": "application/json"
},
"httpParams": {},
"httpContentType": "application/json",
"httpMethod": "GET"
},
"listField": "groups",
"keyField": "entitlementID",
"colsToPropsMap": {
"entitlementID": "id~#~char",
"entitlement_value": "name~#~char",
"customproperty1": "created_at~#~char",
"customproperty2": "updated_at~#~char",
"customproperty3": "description~#~char",
"customproperty4": "escalate_to~#~char",
"customproperty5": "agent_ids~#~char"
},
"makeProcessingStatus": false,
"disableDeletedEntitlements": "true",
"pagination": {
"nextUrl": {
"nextUrlPath": "${headers?.Link?.size()>0?headers.Link.replace('<', '').replace('>; rel=\"next\"','').trim():null}"
}
}
}
}
}
}
},
"acctEntParams": {
"connection": "acctAuth",
"entTypes": {
"Groups": {
"call": {
"call1": {
"callOrder": 0,
"stageNumber": 0,
"processingType": "acctToEntMapping",
"http": {
"httpHeaders": {
"Authorization": "${access_token}",
"Accept": "application/json"
},
"url": "https://<Endpoint_URL>/api/v2/groups/${id}/agents",
"httpParams": {},
"httpContentType": "application/json",
"httpMethod": "GET"
},
"listField": "",
"entKeyField": "entitlementID",
"acctIdPath": "",
"acctKeyField": "accountID",
"pagination": {
"nextUrl": {
"nextUrlPath": "${headers?.Link?.size()>0?headers.Link.replace('<', '').replace('>; rel=\"next\"','').trim():null}"
}
}
}
}
}
}
}
}
Groups
Role
