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revoke email template for temporary access

Joon
Regular Contributor II
Regular Contributor II

Hello Team,

I was writing an email template for notification of revoke of Temp access.

I was using ${task?.source} to distinguish the revoke types. But I realized that I can't pick the revoke task from the temporary access among the whole revoke tasks because the task source is the same whether it was requested or a temp.

What I got is a Task comment like "Role Default Time HRS Expires" when the temporary access is done but i don't think the variable is supported in the email template.

Could I get some advice to distinguish the revoke task of temporary access, so I can put different guide in if-else statement of the email template ?

Joon_1-1681722066425.png

[This post has been edited by a moderator to attach the screenshot.]

3 REPLIES 3

Rishi
Saviynt Employee
Saviynt Employee

Hi @Joon can you confirm what do you mean by "Temp access". What type of request you are submitting in Saviynt ARS?

ejeong
Valued Contributor
Valued Contributor

@Rishi its about entitlement revoked based on end date

Darshanjain
Saviynt Employee
Saviynt Employee

Hi @ejeong 

There is no way to distinguish between them apart from the task comments

 

Thanks

Darshan