Restore "SUSPENDED FROM IMPORT SERVICE"

[rmartinez]

All, 

I am in a process of onboarding a disconnected application. However, I have created the security application and the endpoints and I was attempting to load additional accounts in segments to see how the account will show up in the system. After mistakenly select "import by From Job" all my accounts were marked as deleted and "SUSPENDED FROM IMPORT SERVICE"

Is there a way to restore these accounts without creating additional accounts?

[shivmano]

Once the accounts are marked Suspended From Import Service, I don't think there is a way to restore them. you can try using customqueryjob if that is not deprecated. or try the saviynt4saviynt connectors account import (you may need to modify the query accordingly)

[rmartinez]

@shivmano Thank you for time on answering this question. So will this will work with the disconnected application? Right now what I am doing is to import a bulk accounts from the accounts page. Since this is a disconnected application.

I appreciate your response. 

[shivmano]

Yes, it should work. I suggest you try with just 1 or very few accounts before running in bulk 

[naveenss · Accepted solution]

Ideally from an audit standpoint, once the accounts are marked as "SUSPENDED FROM IMPORT SERVICE", there shouldn't be any changes made on these accounts. Its better to have fresh entries created rather than updating the deleted accounts. Let me know if you're seeing any challenge create fresh entries. @rmartinez