REST Connector - 'Add Access JSON' request body error

[IAM_99]

Hi Team,

We have rest connector ,trying to add below contents to Add task JSON its giving errror while  Task invoked.

POSTMAN - body code snippet

~~~~~~~~~~~~~~~~~~~~~~~~~~

Add Access JSON  - works in JSONlint with out any formatting error

~~~~~~~~~~~~~~~~~~~

{
   "call":[
      {
         "name":"Group",
         "connection":"userAuth",
         "url":"https://XXXXXXXXXXXX/restapi/v2.1/accounts/333ff776-e6ea-4fbd-a478-6bea2e70c068/users",
         "httpMethod":"PUT",
         "httpParams":"{\"users\": [{ \"userId\": \"${account.accountID}\",\"permissionProfileId\":\"13810890\"}]}",
         "httpHeaders":{
            "Authorization":"${access_token}",
            "Content-Type":"application/json"
         },
         "successResponses":{
            "statusCode":[
               200
            ]
         }
      }
   ]
}

Provisioning Comments Error

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

{"errorCode":"INVALID_REQUEST_BODY","message":"The request body is missing or improperly formatted. Error parsing undefined value. Path '', line 0, position 0."},"statusCode":400,"description":null,"status":"Failed"}}

Can you let me know , what is wrong here ?

[IAM_99]

I am sure error is in the below line - 

"httpParams":"{\"users\": [{ \"userId\": \"${account.accountID}\",\"permissionProfileId\":\"13810890\"}]}",

[avinashchhetri]

@IAM_99,

Well it seems like the payload in invalid. There is no syntax related issue as far as I can see.

How does you application expect the input httpparams  for this PUT request ?

[IAM_99]

hi ,  sorry i didnt understand your question,

Are you saying I can't use 'PUT' in Add Access JSON ? as it was working in POSTMAN i was expecting same should work, 

[avinashchhetri]

No, Im not saying that. There error is coming from your applciation stating that the request you are sending is invalid. All Im asking is  "what is your application expecting" ?

[IAM_99]

application will show an entitlement - when  we request  that ,user should be assigned with that -entitlement - its common use case.  the request which is working in  PSOTMAN should work in Saviynt 'Add Access JSON'. is the requirment.

This is REST (docusign) application , unable to find  straight forward api for  assigning an entitlement ( there is not much entitlements only 2 available in docusign)  to a user.

so We are exploring from api documentation and trying in POSTMAN to achieve this in Saviynt.

So , my questions on this are .

• What is wrong with that JSON code snippet ? 
•  If its working in POSTMAN , why its saying invalid Body in Saviynt ? PUT is not accepting in Add Access JSON ?
• any other way to achieve this , please let us know 

[avinashchhetri]

@IAM_99,

Saviynt has a verified Docusign documentation, have you checked that ?

Please go to https://saviynt.com/integrations/ and search for Docusign and click on the tile to get to the documentations.

[IAM_99]

Hi Avinash ,  yeah , Fresh Desk has some documentation on docusign but it was not working ( add access task it self was not getting triggered , those configurations were not working in POSTMAN).

the URL you mentioned am not able to search , not sure whats wrong from my end, when we hit search it goes for few seconds and below appears with out showing results of docusign.

[tobinpc]

Hi IAM_99 ,
This is a known  intermittent issue , please bear with us as we are working on fixing this issue so kindly  refresh your web page and try searching the documents. This is a one place platform for all our Saviynt integration exchange. There are alternative API calls for add access use case for docusign. Thank you for your valuable feedback.

[IAM_99 · Accepted solution]

FYI ... The below (bold ) fixed the issue.

{
   "call":[
      {
         "name":"Group",
         "connection":"userAuth",
         "url":"https://XXXXXXXXXXXX/restapi/v2.1/accounts/333ff776-e6ea-4fbd-a478-6bea2e70c068/users",
         "httpMethod":"PUT",

         "httpContenttype": "application/json"
         "httpParams":"{\"users\": [{ \"userId\": \"${account.accountID}\",\"permissionProfileId\":\"13810890\"}]}",
         "httpHeaders":{
            "Authorization":"${access_token}",
            "Content-Type":"application/json"
         },
         "successResponses":{
            "statusCode":[
               200
            ]
         }
      }
   ]
}