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05/30/2024 05:21 AM
Hi All,
I have created 2 dynamic attributes "Phone number" and "Entitlement Name" (Group Type = User Details) in the Endpoint as shown in the screenshot below.
When a User is placing a request through the ARS, I see the Phone Number and Entitlement Name attributes under the Dynamic Attribute section.
Is there any way to bring up the "User Details" (Group Type) in place of the "Dynamic attribute" in ARS page as mentioned in the below screenshot.
And in the next step also, I see the the Phone number and Entitlement Name under the "Dynamic Attribute" section.
Is it possible to replace the "User Details" to the place of "Dynamic Attributes".
Thanks & Regards,
SaviyntSavvy
05/30/2024 05:32 AM
No its not possible but you can remove dyanmic attribute keyword on step 2 by removing values from labels
key is DynamicAttribute.label