Remove Entitlements Owner in Bulk(Inactive Owners)

[rohanpandit]

Hi Team,

We have a requirement to remove entitlements owner in bulk. So the owners which i am trying to remove are inactive users. I am able to remove entitlements owner in bulk for active owners but not able to do with inactive owners. Is there any way we can handle this requirement?

Regards,

Rohan Pandit

[rushikeshvartak]

What is error you are getting.

• if those are handly remove manually from users - approvers - entitlement owner tab

[rohanpandit]

I am not getting error. PFA upload results.

Also, it needs to be done via upload as list is huge

Regards,

Rohan Pandit

[rushikeshvartak]

What is error ? Share logs

[rohanpandit]

Logs attached.

[rushikeshvartak]

Issue with virus scan. Raise support ticket.

"2024-08-09T06:54:40.335+00:00","ecm","scanner.VirusScannerService","http-nio-8080-exec-421-x77gl","ERROR","USER: 13580, FILE: SampleOwener update.csv, exception while scanning"
"2024-08-09T06:54:40.988+00:00","ecm","","null-x77gl","","org.springframework.web.client.HttpClientErrorException: 401 Unauthorized at com.saviynt.scanner.VirusScannerService.getToken(VirusScannerService.groovy:98) at

[Spectre37]

Hi Rohan - we are getting the same error. Was Support able to fix your issue?