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Remove Account task deletes uncorrelated application account(s)

Paul_Meyer
Regular Contributor
Regular Contributor

In our environment we receive account operation requests (Add/Update/Remove Account etc) from an external ticketing system via the SaviyntAPI createRequest endpoint.

For Remove Account requests,

  1. When a username (XXXXX) and account name (YYYYY) is specified in the payload and the application account (YYYYY) is correlated to a different username (AAAAA), the task fails (Discontinued status) with the message "USERNAME XXXXX is not associated with ACCOUNTNAME YYYYY). This is the expected behavior as the account and username is not correlated to each other.
  2. When a username (XXXXX) and account name (ZZZZZ) is specified in the payload and the application account (ZZZZZ) is an uncorrelated account, the task is executed successfully (Completed status) and the application account is deleted from the application.

For scenario 2, is this expected behavior?

 

 

 

2 REPLIES 2

RakeshMG
Saviynt Employee
Saviynt Employee

If you are using remove account request, the Account will be deleted from application.


​Regards

Rakesh M Goudar

rushikeshvartak
All-Star
All-Star

How are you removing account ?


Regards,
Rushikesh Vartak
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