Pending Tasks are not created for UserManager Campaign revoke tasks on Locking

SumathiSomala
Regular Contributor III
Regular Contributor III

Hi team,
I have created one User Manager campaign and as a certifier reviewed the user employment status and accounts as part of this certified few access, revoked few, conditionally certified few and terminated few users and locked the certification.
enabled below configuration:

SumathiSomala_0-1695891881989.png

 

But i don't see any pending tasks for the revoke tasks.

Any help would be appreciated.

 

Regards,
Sumathi Somala
3 REPLIES 3

dgandhi
All-Star
All-Star

Check below points:

1. Did certifier lock the campaign? Are you able to see that certification in completed state?

2. Have you checked if certifier revoked any access as part of the campaign.

3. If yes then is Instant provisioning enabled for the endpoint, if instant provisioning is enabled then the task will move to complete state directly.

 

Thanks,
Devang Gandhi
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SumathiSomala
Regular Contributor III
Regular Contributor III

Hi @dgandhi 

1. Did certifier lock the campaign? Are you able to see that certification in completed state?

Yes certifier locked the campaign.

2. Have you checked if certifier revoked any access as part of the campaign.

Yes, revoked few base accounts and ents .Earlier it was working as expected.

3. If yes then is Instant provisioning enabled for the endpoint, if instant provisioning is enabled then the task will move to complete state directly.

We didn't enable instant provisioning.

Also wanted to check what will happen if i enable the below config in revoke task?

SumathiSomala_0-1695917880219.png

 

Regards,
Sumathi Somala

@dgandhi Any other config need to be selected?

Could you please elaborate the below config.

SumathiSomala_0-1696401467957.png

 

Regards,
Sumathi Somala