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Pending Certification View on Home Page

sarasaeed
New Contributor II
New Contributor II

How can I have the Pending Certification option be available to certifiers on the home page similar to the Pending Approvals as per below? I could not find anything on the SAV role set up.

sarasaeed_0-1681161737775.png

Also, if a certifier submits a consult for one of the user/entitlements, will the user being consulted also see the number of pending certifications on the home page and under the Pending Tasks - Recertification on the home page? 

sarasaeed_1-1681161844894.png

 

18 REPLIES 18

ParitaSavla
Saviynt Employee
Saviynt Employee

Can you please share a snapshot of the feature access page to view what are the accesses the user has?

@ParitaSavla Please see below:

sarasaeed_0-1681222117447.png

 

rushikeshvartak
All-Star
All-Star

Add ROLE_UIADMIN and check if option is available


Regards,
Rushikesh Vartak
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@rushikeshvartak I did add the ROLE_UIADMIN sav role and the option does not become available. However, I do see it on my admin account which has the following roles assigned:

ROLE_ADMIN
ROLE_SAV_PAMENDUSER
ROLE_SAV_PAMOWNER
ROLE_SAV_MANAGER

@rushikeshvartak Please let me know if there is something else that I should try.

You need to have Below access under Home feature

rushikeshvartak_0-1689142024284.pngrushikeshvartak_1-1689142033779.png

 


Regards,
Rushikesh Vartak
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bbuchler
New Contributor II
New Contributor II

 We are also wondering the same. 

sarasaeed
New Contributor II
New Contributor II

Does anyone have any suggestions in regards to this?

naveenss
All-Star
All-Star

Hi @sarasaeed ,

Can you confirm if you have added "Home" feature access in your ROLE_CERTIFIER sav role? If not can you please add this?

Regards,
Naveen Sakleshpur
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ASA
Regular Contributor II
Regular Contributor II

Same issue here in v23.6. Did all the configurations suggested:

ASA_1-1689681061481.png

ASA_2-1689681082716.png

What is working is that in the menu on the right the certification appears.

But the KPI on the overview on top is still missing.

ASA
Regular Contributor II
Regular Contributor II

Used the debugger on a user with ROLE_ADMIN and found out that this is bound to feature "Campaign List":

ASA_0-1689683194000.png

With that it is working:

ASA_1-1689683251247.png

 

Is it working ?


Regards,
Rushikesh Vartak
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ASA
Regular Contributor II
Regular Contributor II

Yes

bbuchler
New Contributor II
New Contributor II

@ASA Yes this borought it into the Dashboard. 

Thank you. 

sarasaeed
New Contributor II
New Contributor II

Thank you @ASA that worked!

Seshadri
New Contributor III
New Contributor III

@ASA - I tried the same configuration. Still the same behavior.

CSeshadri_0-1691055552759.png

CSeshadri_1-1691055615697.png

 

 

 

 

ASA
Regular Contributor II
Regular Contributor II

Check that you also have the Webservice Access "apiv5fetchcertificationlist" and feature "All Campaign Certification Review Access".

@ASA  @Seshadri  This is beta feature of saviynt and this is configuration on server level. You need to raise DEVOPS ticket for same.

Reference ticket :  https://saviynt.freshdesk.com/support/tickets/1660080 


Regards,
Rushikesh Vartak
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