Password Policy Not working

[AshishDas]

Hi,

I have created a password policy  (Scope : Application) for Active Directory and have added the policy to AD security system as well. However, when I try to Reset Account password for other and Add the user to cart, it displays an error occured message pop up and I am not able to neavigate to the next screen.

Here is the password policy:

Am I missing something here? Password policy works for other endpoints though like SAP

[sudeshjaiswal]

Hello @AshishDas,

Can you please check if there is any condition set under Endpoint for:
Config For AllowChangePassword

And please try to capture the log.

Thanks,

[AshishDas]

Hi Sudesh,

There is nothing mentioned under that column

Thanks for the prompt reply.

[pmahalle]

Hi @AshishDas ,

Any errors in the logs?

[kishorekumarmb]

Hi @AshishDas ,

            Can you please add the add Actove difrectory connection in "Password management connection" at secuirty system and save it.

          Later try to run the end point sync job once. And try and let us know the outcome.

Thank

Kishore

[rushikeshvartak]

Can you create global instead of application scope

[sudeshjaiswal]

Hello @AshishDas,

Could you kindly add the Active Directory connection under "Password management connection" in the security system and save the changes?
PFA screenshot for reference,

Afterward, please attempt to run the endpoint sync job once.

And Also please check on the logs, if you find anything.

Thanks,

[AshishDas]

Hi,

Thank you for all the suggestions. The issue was with the access query mentioned under the Endpoint. My SAV ROLE did not have access to AD, hence was the issue.

Works now