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Out of Band detection: Add Access task request auto approved

sakshibansal
New Contributor II
New Contributor II

Hello,

While testing the out of band detection feature 'Deprovision Access and Re-create Access request', we noticed that the new Add Access request created was auto approved.

We don't want it to be auto approved. The Add Access workflow is set in security system.

How to get the requests created by Out of Band detection to go for approvals?

8 REPLIES 8

Saathvik
All-Star
All-Star

Re-create Access request should follow regular workflow that is attached to respective Security System.

What is the request type when it re-created the request? 


Regards,
Saathvik
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sakshibansal
New Contributor II
New Contributor II

Grant Access request.

sakshibansal_0-1674228582021.png

 

Did you have any condition in workflow to check type of access?

What is your workflow logic?


Regards,
Saathvik
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sakshibansal
New Contributor II
New Contributor II

It should go to manager's approval followed by entitlement owner approval. But somehow it didn't.

If possible share the snippet of WF?


Regards,
Saathvik
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sakshibansal
New Contributor II
New Contributor II

I believe I got the issue. Thanks!

Saathvik
All-Star
All-Star

Can you share the issue/resolution so that it would be helpful for others


Regards,
Saathvik
If this reply answered your question, please Accept As Solution and give Kudos to help others facing similar issue.

sakshibansal
New Contributor II
New Contributor II

Data issue caused the request to go for auto-approval.