01-20-2023 04:37 AM
While testing the out of band detection feature 'Deprovision Access and Re-create Access request', we noticed that the new Add Access request created was auto approved.
We don't want it to be auto approved. The Add Access workflow is set in security system.
How to get the requests created by Out of Band detection to go for approvals?
Solved! Go to Solution.
01-20-2023 06:12 AM
Re-create Access request should follow regular workflow that is attached to respective Security System.
What is the request type when it re-created the request?
01-20-2023 07:30 AM
Grant Access request.
01-20-2023 07:33 AM
Did you have any condition in workflow to check type of access?
What is your workflow logic?
01-20-2023 08:18 AM
It should go to manager's approval followed by entitlement owner approval. But somehow it didn't.
01-20-2023 08:23 AM
01-20-2023 08:28 AM
I believe I got the issue. Thanks!
01-20-2023 09:35 AM
01-24-2023 04:15 AM
Data issue caused the request to go for auto-approval.