Orphan account not not showing in Service Account Campaign

Deepanshu27
New Contributor
New Contributor

Hi,

I am trying to create a service account certification to query out all the orphan accounts with account type = "Service Account".

Below is the service account iam trying to certify via certification.

Deepanshu27_0-1676725809088.png

Deepanshu27_1-1676725849983.png

Below is the cerfication query iam trying to use:

Deepanshu27_2-1676725973507.png

But every time iam launching this campaign it is getting automatically completed and not querying out the account.

Kindly provide your inputs.

 

Regards,

Deepanshu

 

 

 

3 REPLIES 3

DaanishJawed
Saviynt Employee
Saviynt Employee

Hi Deepanshu,

Change the rank of the account owner from Rank 1 to 'Primary Certifier' and then relaunch the campaign.

Thanks.

Thanks for the input but still the same issue the campaign is not detecting the account

use below query

name ='30047719'