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Operation Not Allowed Screen After Authorization (Okta first sign in)

BrandonLucas_BF
Regular Contributor III
Regular Contributor III

Hi -

We are trying to redirect our users to a deep link in EIC:

https://tenant-name.saviyntcloud.com/ECMv6/request/applicationRequest?requestList=Recommended

When they access this, they are redirected to Okta seamlessly for SSO, which completes and brings them back to this screen and URL:

 

/ECM/login/unauthorized

BrandonLucas_BF_0-1692733839921.png

Once they click the 'Home Page' button they click through to the deep link. This is a bad user experience. How do we remove the Operation Not Allowed interjection in the middle of the auth process?

 

 

 

5 REPLIES 5

rushikeshvartak
All-Star
All-Star

https://tenant-name.saviyntcloud.com/ECMv6/request/applicationRequest?requestList=All

Can you try above url


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Same behavior. We are seeing it for all URLs accessing Saviynt for the first time including all deep links. It does not appear to be related to the link but an overall behavior instead.

BrandonLucas_BF
Regular Contributor III
Regular Contributor III

I think this issue is unique to v23.8 and the changes that were mentioned in the release notes to the logout URL SAML functionality.

 

BrandonLucas_BF_0-1693408808053.png

Release Notes v23.8 (saviyntcloud.com)

BrandonLucas_BF
Regular Contributor III
Regular Contributor III

We have opened a ticket on this issue and will come back to update.

BrandonLucas_BF
Regular Contributor III
Regular Contributor III

No progress on ticket, but shifting from SSO config method pre v23.3 to the modern(new) SSO setup method has helped the issue. Marking as solution for now.