Announcing the SAVIYNT KNOWLEDGE EXCHANGE unifying the Saviynt forums, documentation, training, and more in a single search tool across platforms. Click HERE to read the Announcement.

Not able to submit bulk request

ArvindKumar
New Contributor III
New Contributor III
Hi, 
 
I wanted to submit bulk request for some users for role additions
 
I tried to upload csv in Saviynt lower environment using "Request Access for Multiple Users" But after submission of request getting below message. and none of the request were submitted 
 
Message is "Error while starting the job for Uploading Request."
 
ArvindKumar_0-1664284311170.png

 

Suggest please. 
 
Regards, Arvind 
2 REPLIES 2

rushikeshvartak
All-Star
All-Star

The issue happened due to incorrect file name(filename has spaces) which was used to raise multi user request


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Srinivas
Saviynt Employee
Saviynt Employee

Hi Arvind

Rename the file before uploading to ensure the file name contains only allowed characters and does not contain any spaces.

Info: The following are the allowed characters in a file name:

  • Alphanumeric characters

  • Symbols like -_()

  • One .(dot) for specifying the file extension.

Hope this helps!

Thanks & Regards

Srinivas