06/05/2023 12:34 AM
Hi Experts,
Am not able to download the excel file in analytic reports history.
May i know do i need to do some checks in global configuration.
06/05/2023 04:41 AM
Please check the "My Downloads" in home menu, if you have result in it.
Also please check error in logs, if you have any.
06/05/2023 05:36 AM
It will be available under My Downloads, if the report is huge then it might take some time.
To download an exported file that is listed on the Download Reports page, perform the following:
On the Home page, click the user icon at the top right corner and click My Downloads. The Download Reports page is displayed as shown below.
The Download Reports page displays the following details for the exported files.
Column Description
FILE PATH | Indicates the path where the exported file is saved. |
USER | Populates the username of the user who performed the export of the file. |
REPORT TYPE | Indicates the type of report that was exported such as analytics, certification metadata, completed tasks, pending tasks miscellaneous, and so on. |
CREATED ON | Specifies the date and time when the file was exported. |
DOWNLOADED | Indicates if the exported file is already downloaded. |
SIZE (KB) | Specifies the size of the exported file in zip format in KBs. |
ACTION | Under this column, you can perform two actions on the exported file.
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06/05/2023 05:51 AM
Am testing this from last week. still am not seeing any downloads in my downloads.
This issue we have in DEV and QA but in Prod am able to download the excel file from report history.
06/05/2023 05:54 AM
Provide exact steps that you are trying and where it is failing.
06/05/2023 06:01 AM - edited 06/05/2023 06:01 AM
06/05/2023 05:49 AM
Hi @RakeshMG
I checked in my downloads nope there is no any downloads.
06/05/2023 06:35 AM
Please check error in logs, if you have any.
06/07/2023 12:32 AM
We have created the FD ticket for this and we are following with the saviynt team.