Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.
This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Not able to download the excel file in analytic reports history

AshirvadhN
Regular Contributor
Regular Contributor

‎06/05/2023 12:34 AM

Hi Experts,

Am not able to download the excel file in analytic reports history.

May i know do i need to do some checks in global configuration.

Labels:
0 Kudos
8 REPLIES 8

RakeshMG
Saviynt Employee
Saviynt Employee

‎06/05/2023 04:41 AM

Please check the "My Downloads" in home menu, if you have result in it.

Also please check error in logs, if you have any.


​Regards

Rakesh M Goudar
0 Kudos

dgandhi
All-Star
All-Star

‎06/05/2023 05:36 AM

It will be available under My Downloads, if the report is huge then it might take some time.

Downloading an Exported File

To download an exported file that is listed on the Download Reports page, perform the following:

On the Home page, click the user icon at the top right corner and click My Downloads. The Download Reports page is displayed as shown below.

 

 

The Download Reports page displays the following details for the exported files.

Column Description

FILE PATH

Indicates the path where the exported file is saved.

USER

Populates the username of the user who performed the export of the file.

REPORT TYPE

Indicates the type of report that was exported such as analytics, certification metadata, completed tasks, pending tasks miscellaneous, and so on.

CREATED ON

Specifies the date and time when the file was exported.

DOWNLOADED

Indicates if the exported file is already downloaded.

SIZE (KB)

Specifies the size of the exported file in zip format in KBs.

ACTION

Under this column, you can perform two actions on the exported file.

  • Click to 

     

     

    download the exported file to your local drive and remove the file from the Download Reports page or download the file without removing it.

  • Click to 

     

     

    delete the exported file without downloading it.

 

 

Thanks,
Devang Gandhi
If this reply answered your question, please Accept As Solution and give Kudos to help others who may have a similar problem.
0 Kudos

AshirvadhN
Regular Contributor
Regular Contributor
In response to dgandhi

‎06/05/2023 05:51 AM

Am testing this from last week. still am not seeing any downloads in my downloads.

This issue we have in DEV and QA but in Prod am able to download the excel file from report history.

0 Kudos

dgandhi
All-Star
All-Star
In response to AshirvadhN

‎06/05/2023 05:54 AM

Provide exact steps that you are trying and where it is failing.

 

Thanks,
Devang Gandhi
If this reply answered your question, please Accept As Solution and give Kudos to help others who may have a similar problem.
0 Kudos

AshirvadhN
Regular Contributor
Regular Contributor
In response to dgandhi

‎06/05/2023 06:01 AM - edited ‎06/05/2023 06:01 AM

Am not able to download the excel file from the analytics history.
 
Replication steps:
 
1. Click on Analytics.
2.choose any reports and go to run history.
3.Click on actions.
4.click on Excel.
 
If i click on excel am not getting any response.
0 Kudos

AshirvadhN
Regular Contributor
Regular Contributor

‎06/05/2023 05:49 AM

Hi @RakeshMG 

I checked in my downloads nope there is no any downloads.

0 Kudos

RakeshMG
Saviynt Employee
Saviynt Employee

‎06/05/2023 06:35 AM

 Please check error in logs, if you have any.


​Regards

Rakesh M Goudar
0 Kudos

AshirvadhN
Regular Contributor
Regular Contributor

‎06/07/2023 12:32 AM

We have created the FD ticket for this and we are following with the saviynt team.

0 Kudos
Copyright © 2024 Khoros, LLC